Privacy Policy

Who we are

Torna Enterprises, a subsidiary of Canadian Torna Enterprises INC, operates this website and acts as the controller of personal data submitted through it.

Contact: info@tornaenterprises.com. Phone: +91-8412029030 / +91-8605370016.

Addresses: Gat No. 1038 / Plot No. 14, Row House No. 02, Dwarkamai, Dindori, Nashik; Sr No. 43, Rudraksh Vantage, in front of PCMC School, near Sant Savatamali temple, Malwadi, Punawale, Pimpri-Chinchwad, Maharashtra 411033; 8 Telegram Mews, Toronto, ON M5V 3Z5, Canada.

What we collect

We only collect information needed to respond to export enquiries and run our business relationship with you.

• Name, email address, phone number and message details you enter in the contact form
• Product line and subject selections you choose when submitting an enquiry
• Basic technical data your browser sends (such as IP address and user agent) that our hosting provider may log for security and reliability
• Cookie preferences if you interact with our cookie banner

How we use your information

We use personal data to:

• Reply to export, packing and logistics enquiries
• Prepare quotations and follow up on active trade discussions
• Keep records required for legitimate business and compliance purposes
• Improve site security and prevent abuse

Legal bases

Where applicable (including under Indian IT rules and, for relevant overseas contacts, GDPR-style principles), we rely on your consent for form submissions and cookies beyond essentials, and on legitimate interests for responding to business enquiries and securing our systems.

Sharing

We do not sell personal data. We may share information with service providers who host email or the website, or when required by law. Those providers are expected to process data only on our instructions.

Retention

Enquiry records are kept only as long as needed for the sales discussion, follow-up and ordinary business record-keeping, then deleted or anonymised where practicable.

Your rights

You may ask to access, correct or delete personal data we hold about you, or withdraw consent for optional processing, by emailing us. We will respond within a reasonable time.

Children

This site is intended for business users. We do not knowingly collect data from children.

Changes

We may update this policy from time to time. The “Last updated” date at the top of the page will change when we do.